Legal Notice

Payment

Wavell Distribution ApS accepts payment by Visa, Visa Electron, MasterCard, Maestro, PayPal, MobilePay & Apple Pay. The amount for the goods will only be charged to your account when the goods are dispatched. In connection with partial delivery, only the amount corresponding to the actual delivery will be charged. All amounts are in DKK, Danish kroner, and include VAT.

Wavell Distribution ApS uses an approved payment server that encrypts all your card information using the SSL (Secure Socket Layer) protocol. This means that your information cannot be read by others. We do not charge card fees.

When purchasing with ViaBill, you will receive your goods first. You must then pay your monthly instalment on the 20th of each month. If you do not pay on time, a fee of DKK 39 will be added. If you cancel your purchase, the payment agreement with ViaBill will end. ViaBill finances purchases up to DKK 2,000. Amounts above DKK 2,000 are financed in cooperation with SparXpress. Read more here: www.viabill.com/kredit

Privacy Policy

We need the following information when you shop with us: name, address, telephone number and email address. We register and pass on the personal data that is necessary in order to deliver the goods to you. The personal data is registered with Wavell Distribution ApS and stored for five years, after which the information is deleted.

We also cooperate with a number of other companies that store and process data. These companies only process information on our behalf and may not use it for their own purposes. We only cooperate with data processors in the EU or in countries that can provide sufficient protection for your information.

The data controller for wavell.dk is Wavell Distribution ApS.

You have the right to be informed about which information we process about you. If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you ask us to do so. This may, for example, be the case if your data is no longer necessary for the purpose for which we needed it.

You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: support@wavellaudio.com.

Complaints

If you as a consumer wish to complain about your purchase, you must contact support@wavellaudio.com.

If we are unable to find a solution, you can submit a complaint to:

Center for Klageløsning
Nævnenes Hus
Toldboden 2
8800 Viborg
www.naevneneshus.dk

If you live in an EU country other than Denmark, you can submit a complaint through the European Commission’s online dispute resolution portal.

The terms and conditions were last updated on 10/11-2020